“物业管理转型升级在路上”会务服务方——楷林物业  

2015年6月6日，由中物协主办、河南省物协承办的“物业管理转型升级在路上”在郑州完美启幕，楷林物业作为此次会议的会务服务方，让参会来宾真正体会到了宾至如归的至尊服务。

6月5日，所有工作人员兵分四路分别在火车站、高铁站、机场和黄河迎宾馆对前来参会报道的人员进行接待引领工作，并对会议周边环境进行整体熟悉，各岗人员将会议服务项进行了紧锣密鼓的预演，为参会代表房间放置新鲜水果、酸奶和会议温馨提示卡片等，这些小动作在会议之前，有序进行，不为客知，但却带来会议全天的有序高效。

6月6日早上六点整，楷林物业的服务人员统一乘车前往会议地点，到达目的地后，按照既定的安排，各岗人员就位，从客房到用餐地点、从用餐地点到会场，从会场到周边设施，每个地点都有楷林物业设置的岗位人员进行专业引领接待。8点整，参会人员陆续入场，正门和侧门都能见到“空姐空少”状的楷林物业接待人员，似火骄阳下他们用亲切的“早上好”向每位客户致意，那一抹微笑让途径的人心生好感。

8:30会议准时开始，引领人员开始为有疑问客户解惑。专供演讲嘉宾的VIP贵宾室，楷林物业一早就将自备的水果、酸奶、湿巾进行整齐布置，会议期间专职接待人员进行不间断的新鲜茶水补给。整整一天的会程，楷林物业的服务人员在客户需要的地方尽己心力做着一丝不苟的服务，不忘微笑和真诚。

“用心做好一件事”这是楷林物业坚守的信念，楷林物业也确实用行动演绎着事无巨细的作风。通过这样的会务服务向物业人展示了什么是“以客户为导向”，楷林物业一贯并将继续遵循，将高端写字楼专业物管做精做美做极致。

                                                                                                                      6月5日 会议前一天

                                                                                                                       高铁站等待参会代表                                                             

 

                                                                                                                                                             机场等待参会代表

                                                                    

                                                                                                                           楷林物业为参会代表精心准备水果、饮品、温馨提示卡

                                                                    

 

                                                                                                                          6月6日会议当天

                                                                                                          楷林物业的“空姐”&“空少”奔赴会场中

                                                                     

                                                                                                                                            进行工作确认——一丝不苟，神采飞扬

                                                                     

 

                                                                                                                                                                各司其职——井然有序

                                                                     

                                                                    

                                                                    

                                                                                                                                     

                                                                                                                                                          VIP贵宾室的用心

                                                                   

                                                                                                                                                         早早地在用餐地点等候

                                                                   

                                                                                                                            “请这边走”将参会代表用最短的路径引领至会场

                                                                    

                                                                                                                                    会场入口处——他们只想“用心做好一件事” 

                                                                   

                                                                                                                              一抹微笑，虽不能抵似火骄阳，却让人心生欢喜

                                                                   

                                                                                                      工作一天的小伙伴们，一起留下成长的纪念